Policy Privacy

WEBSITE PRIVACY POLICY www.comfortlight.es

This privacy policy describes how we collect information, the purposes for which we use it, and how we manage it. Your privacy is important to us and we place great importance on it; therefore, we wish to express our utmost commitment to protecting our Users’ personal data. We have implemented the technical and organisational measures required by data protection regulations to ensure the confidentiality of your data, in compliance with the General Data Protection Regulation approved by the European Union (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD). However, we cannot assume any liability for any loss or damage arising from alterations that third parties may cause to the User’s computer systems, electronic documents, or files.

WHO IS THE DATA CONTROLLER?

Company name: PLASTICUERO, SLU (hereinafter, the “Company” or the “Controller”).
Tax ID: B54928643
Registered address: Ctra villena-yecla 8 03400 – (Villena) – Alacant
Telephone: 96 559 66 09
Email for data protection communications: info@panalflotante.com

WHAT ARE THE PURPOSES OF THE PROCESSING? WHAT IS THE LAWFUL BASIS FOR THE PROCESSING?

The personal data of data subjects will be processed by PLASTICUERO, SLU for the following purposes, depending on when such information is provided:

1. In order to respond to your enquiries or send you information related to your request, it may be necessary for us to obtain information from you; in such case, we will ask you to provide it to us expressly and voluntarily. You should only send us data that belongs to you, or data belonging to third parties if you are their legal representative or have obtained their unequivocal consent. The legal basis for the processing is Article 6(1)(a) GDPR (data subject’s consent).
2. For customer onboarding, updating data, and managing any commercial relationship that may exist. The data will be collected initially through the relevant registration form and subsequently through commercial transactions. Specifically, this includes the following actions:

• Creating a customer account through the website, using the various links enabled by PLASTICUERO, SLU for this purpose. This is based on the legal basis set out in Article 6(1)(a) GDPR (data subject’s consent).
• Administration and management of the existing contractual relationship with the customer, in accordance with Article 6(1)(b) GDPR.
• To comply with our contractual obligations if you have decided to purchase any of our products and/or services, as well as to carry out the administrative, tax, and accounting management arising from the work we have performed. This purpose is based on Article 6(1)(c) GDPR: compliance with a legal obligation applicable to the company.

3. To manage subscriptions to receive commercial information about PLASTICUERO, SLU, for which the data subject’s consent is obtained for our newsletter through the mechanisms enabled for this purpose on the website. The processing is based on Article 6(1)(a) GDPR (data subject’s consent), which may be withdrawn at any time without affecting the lawfulness of processing prior to its withdrawal.
4. To manage comments on our news blog. The processing is based on Article 6(1)(a) GDPR (data subject’s consent).
5. For analytical and statistical purposes, if you accept the cookies used by the website for these purposes, for which the user’s consent is obtained, in accordance with Article 6(1)(a) GDPR and Article 22 LSSI.

WHAT ARE THE DATA RETENTION CRITERIA?

We will retain your data for the time strictly necessary to fulfil the purpose for which it was collected and, thereafter, it will remain blocked for the period during which liabilities may arise from the processing and/or purpose.

Retention period for your data for sending commercial communications:

• If you have expressly authorised us, we will retain your data until you decide to withdraw your consent.
• If you have maintained a contractual relationship with us and we send you commercial communications, we will retain your data until you decide to object to such processing.

HOW SHOULD I UPDATE MY PERSONAL DATA?

The User guarantees that the personal data provided to us through this website is truthful, accurate, current, and complete. The User must notify us of any modification or update by sending a communication to the postal or email addresses indicated in the section “Where can you exercise your rights?”

WHO ARE THE RECIPIENTS OF THE INFORMATION?

We will not disclose information to third parties except where required by law and as necessary to provide the services, or where you have given your express and unequivocal consent.

ARE THERE INTERNATIONAL DATA TRANSFERS?

PLASTICUERO, SLU does not intend to carry out international transfers of your data. However, we may use service providers and data processors working on behalf of PLASTICUERO, SLU. Services may include system hosting and maintenance services, analytics services, email messaging services, etc. These third-party companies are obliged to ensure that information is processed in accordance with applicable regulations. For our part, we will always make our best effort to ensure that all third parties we work with maintain the security of your personal data.

WHAT RIGHTS DO DATA SUBJECTS HAVE?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, we will stop processing the data, except for compelling legitimate grounds, or for the exercise or defence of possible claims. They will also have the right to withdraw consent to the processing of their data at any time when the lawful basis for such processing is the data subject’s consent.

You may lodge a complaint with the competent Data Protection Supervisory Authority, such as the Spanish Data Protection Agency, especially when you have not obtained satisfaction in exercising your rights or you believe that the data processing is not compliant with current legislation.

WHERE CAN YOU EXERCISE YOUR RIGHTS?

By written communication addressed to PLASTICUERO, SLU, Ctra villena-yecla 8 03400 – (Villena) – Alacant or by sending an email to info@panalflotante.com, identifying yourself and specifying your request, providing a photocopy of your National ID (DNI) or equivalent document.

In commercial communications, including newsletters, you may revoke the consent granted by sending an email to info@panalflotante.com stating the phrase “Unsubscribe from Communications Service” in the message, or by clicking the unsubscribe link if indicated in the email message.

SECURITY MEASURES

In accordance with the provisions of current personal data protection regulations, the CONTROLLER is complying with all provisions of the GENERAL DATA PROTECTION REGULATION (GDPR) for the processing of personal data under its responsibility, and expressly with the principles described in Article 5, whereby such data is processed lawfully, fairly, and transparently in relation to the data subject and is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has provided them with the appropriate information so that they can exercise them.

ACCEPTANCE AND CONSENT

The user states that they have been informed about our data protection policy and consent to its processing for the purposes stated above. Please note that some of the services provided on the Website may have specific terms; in such case, users will be duly informed.